Refund & Cancellation Policy

Last Updated: February 3, 2026

At FortuneX, we value our members' satisfaction. This policy outlines the conditions under which refunds are processed for our membership activation fees (Starter and Plus packages).

1. Eligibility for a Refund

We offer a 48-hour satisfaction guarantee. If you have paid for a membership and have not yet accessed the premium dashboard or performed any revenue-generating tasks, you are eligible for a full refund of your registration fee.

2. Non-Refundable Scenarios

To maintain the integrity of our rewards ecosystem, refunds will not be issued in the following cases:

• If the user has already earned or withdrawn rewards/commissions from the platform.
• If the 48-hour "Change of Mind" window has expired.
• If the account has been suspended due to a violation of our Terms and Conditions (e.g., creating multiple accounts or using bots).

3. How to Request a Refund

To initiate a refund, please contact our support team via email at support@fortunex-registration.online with the following details:

• Your Username
• Registered Email Address
• Transaction ID/Proof of Payment

Our billing department reviews all requests within 1–2 business days.

4. Processing Times

Once approved, refunds are credited back to the original source of payment. Depending on your bank or payment provider, it may take 2–3 business days for the funds to reflect in your account.

5. Plan Upgrades

If you upgrade from Starter to Plus, the initial Starter fee is non-refundable as it has already been utilized for the prior membership period.

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